If you are in the field of Computer Telephony Integration or about to

join the field, then you are probably aware that one of the

requirements for employment is a drug screening or test.

For those who unfamiliar with Computer-Telephony Integration or CTI, Computer-Telephony Integration or CT is a term that refers to computers that manage voice calls. Most who are familiar with what CTI is, refers to it as computer telephony.

The term computer is also used in reference to systems

utilized in contact centers. To illustrate, one example of this kind of service is when a phone call needs to be directed to the appropriate department

where the caller wants to be connected. Let’s say the call was

meant for technical support, the operator will respond to the call

and ask the caller to key in a number that will connect him/her to the

technical support department. This is one of the perfect example of how CTI is

used.

Before you can enter into the field of CTI though, you will be

required to undergo a pre-employment drug screening. These days, a

majority of companies require applicants to pass a pre-employment drug

test due to the increasing number of accidents, which is caused by

alcohol or drug abuse. Although not all CTI-related jobs require a Pre

employment drug screening, the medical exam prior to employment

already has the drug screening included in it.

Here the important things one should know about CTI Pre employment drug screening:

??The CTI Pre employment drug tests are conducted in two different ways. There are

companies will opt to send the applicant to a laboratory of their

choice while other companies already have test kits that

looks like a pregnancy test kit being sold in drug stores.

??The latter option is cheaper than sending applicants to a

laboratory for the drug test but the lab tests are more efficient.

Although both methods are accurate, the instant test kits are disposable. They should be correctly dispose after usage. If the test is positive, the applicant has to repeat the test. This time, it will not be on an instant test kit.

??Do take note that drugs stay in your system for as long as 3 days.

Some drugs can stay for as long as two weeks or even more. Then

again, there are drug tests that can trace drug intake of as long as

90 days prior to the test. Thus, the best option is to stay clean

and away from drugs.